Terms of service

Operator and scope

VPS4Trading is a white-label reseller platform, Powered by netPika. For service and privacy questions, contact [email protected]; account holders can use the support ticket system. These terms govern the website, reseller registration, dashboard and features available to your account.

Submitting a registration request or verifying an email does not create a VPS order. The price, currency, billing cycle and service details for a purchased VPS appear in the applicable netPika order and its contractual terms.

Registration and access

Provide accurate information and keep it current. An email code proves temporary access to that mailbox; it does not prove identity or ownership of an existing WHMCS account. Linking to an existing netPika identity requires separate authentication. We may review a request before enabling the reseller account. Keep your account credentials private, grant access only to authorized people and report suspected compromise.

Platform and reseller responsibilities

Depending on the features enabled, you can manage your brand, customers and VPS inventory assigned to your reseller account. You are responsible for your own prices, customer agreements, support promises, lawful use of customer information and access granted to your customers. Your customer portal may display your brand; wholesale orders and invoices may identify netPika as the infrastructure supplier.

The reseller dashboard currently has no separate platform subscription charge. VPS purchases and other paid items are charged under the corresponding netPika orders. A future charge or material change will be disclosed before it applies. Retail payment processing in this dashboard will be governed by separate terms if introduced.

Separate billing and service dates

The wholesale netPika account controls VPS orders, invoices, payment status, suspension and termination. Your retail due dates, grace periods and customer collections are independent. Adding retail service days does not settle or extend a wholesale invoice. A wholesale suspension or termination may affect an end customer even while their retail period has time remaining. Do not promise continued access to an end customer if the wholesale service is unavailable.

Assignment, suspension and preparation

Assignment and removal in the dashboard govern the portal relationship with your end customer. Removing a customer assignment does not necessarily power off or reinstall the VPS, revoke previously downloaded RDP files, or rotate existing credentials. Before providing a used VPS to someone else, remove the previous customer’s data, reinstall or sanitize the system as needed and change credentials. A VPS awaiting preparation must not be reassigned to another customer until this is confirmed.

Reinstallation can erase data. Arrange backups and inform the customer before requesting it. Actions such as suspension depend on service state, available permissions and confirmation by the underlying systems; a button or preview does not guarantee completion.

Acceptable use and availability

Do not use the platform or infrastructure for unlawful activity, unauthorized access, malware, network attacks, impersonation or interference with other customers. We may restrict access or actions to investigate a security incident or comply with applicable requirements. We work to maintain the service and communicate material incidents through available support channels. Any service level commitment must be stated in the purchased plan; this page does not promise a fixed latency or uninterrupted availability.

Privacy, changes and support

The Privacy notice explains the handling of registration, account and operational data. Accepting these terms is not consent to promotional email. We may update these terms; the published version and effective date will identify the applicable text, and material changes will be notified where required. For support or complaints, use a ticket after signing in; before you have an account, write to [email protected]. Mandatory rights under applicable law remain unaffected.